Hotel Manager

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Job brief




We are looking for a professional restaurant duty manager with exceptional customer service skills to maintain the high standard of our food, beverage, and reputation, while ensuring the safety and cleanliness of the front of house and bar areas.




Key Accountabilities




· You will need management skills and experience in the Front of House restaurant operations




· Delivering superior food and beverage service and maximizing customer satisfaction




· Respond efficiently and accurately to customer complaints




· Have an outgoing personality and enjoy interaction with people and working with an established knowledgeable team




· We expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.




· Appraise staff performance and provide feedback to improve productivity




High level of interpersonal skills and problem-solving skills when presented with operational obstacles


Responsibility for the security of our premises


Sound knowledge and skills relating to food safety related Infection Control principles


Sound time management skills, a high level of organisational skills and the ability to prioritise effectively


· maintain workplace hygiene, occupational health and safety, and security procedures.




Knowledge, Skills & Attributes




· Minimum 3 years’ experience in a similar role




· Strong interpersonal skills and communication skills




· Confident, well-groomed and able to work well under pressure.




· Managerial experience in hospitality with extensive food & beverage knowledge




· good cash-handling skills




· willingness to work a flexible roster including nights, weekends, and public holidays




· Have working rights within Australia








· Hold a current RSA Certificate and Approved Managers Certificate




· COVID-19 Hygiene Certificate




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