ibis Perth is currently seeking a full time Assistant Manager (Duty Manager) to join our enthusiastic and friendly front office team. Great opportunity to develop your career in a small team environment whilst also being a part of a global hotel chain.
The duties and responsibilities will include:
Coordinating shift activities for the front office team
Attending to customer queries and assisting with special requirements
Ensuring the safety and security of guests during shift
Ensuring a high level of customer service
Maintaining effective hotel wide communication at all times
Facilitating the development of team members skills and experience
Leading by example, ensuring that both yourself and all Team Members provide exceptional service whilst adhering to the companies’ policies and procedures
The applicant we are seeking will have:
Previous Hotel experience in a Front Office GSA/Supervisor or DM role (min 2 years)
Must have valid Approved Manager licence and RSA
Ability to do shift work and work over the weekends
Well developed problem solving and analytical skills
Exceptional customer service skills and the ability to motivate team members
Opera experience highly desirable
A strong work ethic and the ability to lead
In return for your energy, hard work and sense of fun, we offer you discounted rates at our hotels across the world as well as other great staff benefits. And with hundreds of properties in our group, the opportunities for transfer and career progression are excellent.
If you are an exceptional person who shares our passion for excellence and freely adopt a ‘whatever it takes’ attitude, then this is the right place for you! APPLY TODAY!!!
You must have the rights to live and work in Australia to apply for this role. Only shortlisted candidates will be contacted.