Your day to day
As a Bell Attendant reporting to the Chief Concierge, you will be someone who welcomes guests with a personalised service, and seamlessly assists their journey either arriving or leaving the hotel. You will help our guests feel welcome every time they visit InterContinental Perth City Centre.
You will be the first point of contact when a guest arrives and the last point before they leave. A Bell Attendant ensures that every guest has a memorable experience by…
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- Welcoming the guest or visitor at their vehicle,
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- Providing a personal greeting upon their first interaction with our Hotel,
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- Assisting with handling their luggage with care and respect,
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- Connecting them to the Front Desk team while maintaining a seamless service throughout the guest experience,
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- After the guest has checked-in with the Front Desk team, you will guide them to their room and provide a brief overview of hotel facilities and room features,
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- Throughout the guests stay, you may also be asked to provide basic knowledge on Perth’s offerings.
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- You may also be required to provide guest with our valet parking service.
What we need from you
The ideal candidate will have:
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- Previous experience working in a Hotel or customer service role, with a proven ability to provide an exceptional guest/customer experience.
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- Strong written and verbal communication skills.
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- Flexibility to work a range of hours – Our guests are with us 24/7 so evening, weekend and public holiday shifts are all part of the job.
All candidates must also…..
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- WA drivers license.
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- Unlimited and unrestricted working rights for Australia.
What we offer
Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.
You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including paid birthday leave, enhanced parental leave, flexible work options and proactive health days. Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further.
