A rare opportunity has arisen for an experienced and talented Manager to run a small team of receptionists / office staff at our very busy and popular Caravan Park.
Located in Coral Bay, arguably the premier tourist destination in Western Australia. It is right on the doorstep of the World Heritage Listed Ningaloo Reef, famous for its whale shark and humpback whale migrations, resident manta rays and stunning coral reef there is an idyllic water playground right at the doorstep to explore on days off.
This is a role for an individual with experience running a busy tourism business. Must have knowledge of a booking platform, ideally Newbook.
This is a full time live in position with free on site , self contained accommodation included along with additional annual leave. This role is not suitable for travellers.
Must have exceptional customer skills, be well organised and cope well under pressure.
Mentoring, training and working with well with the office staff is imperative in a small team. Supervising and assisting the team with these typical duties;
Reception duties including experience in Newbook system or similar, assisting guests with tourist information.
Overseeing the cleaning supervisor
Strong customer service skills with excellent phone manner
Show initiative with a can-do attitude and high attention to detail
Take bookings over the phone and via email
Collecting and calling customers for over-due payments
Must be calm under pressure
Ensure the quality of service to all guests upon arrival and departure
Be available to be on call for after-hours check ins and emergencies on a roster basis
Assisting with the recruiting of casual cleaners
The successful candidate will need to be team focused working closely with our experienced grounds manager and his maintenance team,
If you think you fit the criteria and would like to join our friendly team in beautiful Coral Bay please send in your current Resume with minimum of 2 contactable references along with a covering letter stating your previous experience, start date as soon as possible.
Please note only shortlisted applicants will be contacted for interview