Reception / Customer Service

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This position has now been filled

This position provides an opportunity to experience the unique lifestyle of the Coral Bay tourist settlement, 150km south of Exmouth in the world heritage-listed Ningaloo Reef region.  Applicants must have their own accommodation.

Reception duties including experience in the reservation system (NewBook is used), assisting guests with tourist information

  • Strong customer service skills with excellent phone manner
  • Show initiative with a can-do attitude and great attention to detail
  • Take bookings over the phone and via email
  • Maximizing revenue opportunities
  • Collecting and calling customers for overdue payments
  • Social media and review management
  • Housekeeping and laundry tasks when required
  • Ensure the quality of service to all guests upon arrival and departure
  • Be available to be on call for after-hours check-ins and emergencies on a roster basis
  • Flexible attitude to work hours
  • Calm under pressure
  • A team player who assists managing reception and housekeeping staff
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