Front Office / Reception

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Front Office Reception

Campus Perth (Student Accommodation) and Hostel G form part of the GCP Hospitality group. They represent the newest and most exciting student accommodation and hostel the city has to offer. With an emphasis on design, functionality and technology – we provide an eclectic array of room types to cater for students and travellers.

Culture

A young and creative organisation
Dynamic co-working team
Friendly, fun and collaborative working environment

About the Role

We are currently looking for a Reception/Front office superstar to join our dynamic team.

It is a fun but demanding, professional work environment.

In this front office role we are looking for staff to work various rosters in either our Campus accommodation or inner city Hostel. Award wages and friendly crew, experience preferred but not necessary. You will be rostered on set days however flexibility in relation to this role is a must.

The role includes

Daily operations of reception areas to service client’s needs.

Actively taking every opportunity to be a sales person by selling Campus and Hostel G.

In Campus:

Opening and closing procedures of the Reception.

Check in and Check out

Payments for short term residents

Managing guest mail and other guest enquiries

In Hostel:

Opening and closing procedures of the Reception.

Check-in and Check-out.

Taking of reservations.

Ensuring Guest booking requirements are met and bed allocations.

Organising arrival and departure arrangements.

Assisting in the effective coordination of the Guests’ experience, including their behaviour, service level expectations and welfare requirements.

Your Profile:

Previous experience in a accommodation, hotel or hostel is preferred but not necessary.

You have excellent communication and interpersonal skills, including the ability to consult and collaborate with a diverse group.

Sound judgement.

Play a critical role in creating a positive culture for Campus Perth and Hostel G Perth.

 

We offer:

An industry competitive salary, uniforms, and parking onsite, as well as the opportunity to join and represent GCP Hospitality – Australia, one of the freshest and most vibrant organisations to have landed in Perth.

 

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