Sales & Event Co-Ordinator

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We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who is positive, adaptable, and intuitive and has a genuine interest in the well-being of others around you, we invite you to discover how at Holiday Inn West Perth, together we can rise.

 

This role is 2 days and you will be responsible for coordinating all of the hotel and restaurant event bookings.

 

This role reports to our Sales & Marketing Manager however it is a highly autonomous role that allows you to champion events in your own way. Some events that we typically host include board meetings, birthdays and social dinners, and small weddings.

 

This role will assist in issuing corporate contracts, keeping the corporate client database up to date, and assisting in basic marketing with social media.

 

This means that some days you may be at a desk writing corporate contracts, and other days you may be in the restaurant or our meeting floor, preparing for important events!

 

Some of the key responsibilities/tasks of our Sales & Events Coordinator includes:

 

    • Be the key contact for all event enquiries

 

    • Liaise with clients to convert queries into sales/bookings whilst ensuring customer satisfaction

 

    • Plan events from start to finish in partnership with our Venue Manager, Head Chef, and Sales & Marketing Manager to ensure the smooth delivery of events

 

    • Up sell and cross-promote the hotel and restaurant

 

    • Updating the meetings and events tracking report

 

    • Preparing event contracts

 

    • Issuing Banquet Event Orders

 

    • Finalising client payments and issuing invoices,

 

    • Event signage

 

    • Client follow-up and feedback after of completion of each event

 

What we need from you

 

This role directly relates to the performance of our hotel and restaurant. As a result, we are seeking someone who has previous experience delivering high-quality service to customers. Previous experience in Events or Sales is not required however will be highly regarded.

 

A candidate should have:

 

    • An ability to communicate effectively and in a timely manner, as this is integral to the smooth running of events and to the relationships with stakeholders/clients.

 

    • Strong administrative skills (including using Microsoft Office), and organisational skills as sometimes this role will be balancing different tasks at one time with time pressures.

 

    • Complimentary lunch and tea/coffee when on shift, plus access to IHG Perks and Benefits.

 

The start date will be in February or As Soon As Possible!

 

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