Pinnacle Travel Group is now seeking experienced drivers with a strong customer service focus in the tourism industry. The position will be based in Perth and may require regular away travel to accommodate our new and existing touring products.
Pinnacle Travel Group undertakes a wide variety of passenger transport products including Corporate, Government, Mining, Tourism, and School services, we also undertake contract Bus services on the highly popular Rottnest Island.
Scope and general purpose:
Drivers are responsible for the safety and wellbeing of the passengers. A requirement of any driving position is the ability to interact and provide an informative and an entertaining service. The successful applicant will require a sound knowledge of Perth and some knowledge of regional Western Australia would be viewed as advantageous. You must also have the ability or be willing to learn new and accurate commentary for our products and customers respectively. Commentary training and professional development will be offered too otherwise meet the requirements of this role.
Excellent communication, customer service and public relations skills are essential. Interested applicants must hold a PTD endorsement and minimum of HR class driving license.
Duties and responsibilities include but are not necessarily limited to:
Welcome all passengers and provide an entertaining and informative commentary
Able to work any day of the week and willing to conduct tours out of the Perth region for extended periods.
Ensure passengers have an enjoyable experience
Presentation of vehicles to company standards
Maintain records in accordance to the Department of Transport Omnibus Operator Standards Scheme, including mileage, any defects or faults and fatigue management records
Ensure professional conduct at all times
Ensure punctuality and reliability at all times
Ensure the wellbeing of passengers and meet any necessary requirements
Promote and market the business through customer service excellence
Ensure attractions visited reflect the standards of the business, note any customer feedback on attractions and activities
The company seeks those with proven honesty, reliability, and loyalty.
Interested applicants should apply via email.