SUPERVISOR PEDAL & FLIPPER

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Position No: RIA3120544
Salary/Level: Level 3, $79,156 – $84,977 p.a. plus Superannuation
Tenure: Permanent, Full-time
Location: Rottnest Island (commuting), Western Australia

The Supervisor role assists the Manager Pedal & Flipper with the day-to-day management of the Pedal & Flipper hire operation on Rottnest Island. The Supervisor Pedal & Flipper leads a team of Visitor Services Assistants ensuring that they deliver great customer service to visitors hiring bikes and other recreational equipment from the business.

The position is one of a team of Supervisors based in one of Rottnest Island Authority’s customer focused, commercial business units, who individually and collaboratively make a major contribution to the strategy that supports the Rottnest Island experience.
The successful applicant will be required to possess or obtain a current and satisfactory National Police Check prior to commencement.

Application Instructions:
To allow the selection panel to make an accurate assessment of your application, please submit the following:
– A covering letter.
– A written response addressing the three (3) requested criteria below (in no more than three (3) pages). Note: These instructions differ from the instructions in the Job Description Form.
– A current resume.

Selection Criteria
1. Demonstrated experience at team leader/supervisory level within a high-volume hire, retail, or tourism business.
2. Proven ability in supervising, developing and motivating a results driven team focused on the delivery of excellent customer service in a high turnover business operation.
3. Strong communication skills with the ability to manage and resolve customer service issues in a high-pressure environment.

The successful applicant will be required to possess or obtain a current and satisfactory National Police Check and a current Working With Children Check prior to commencement.

To allow the selection panel to make a proper assessment of your application, please follow the application instructions outlined in the job application package, available on the WA Government Jobs Board at https://search.jobs.wa.gov.au/ (search for Position No. RIA3120544)

For further information about the Rottnest Island Authority, please visit https://ria.wa.gov.au/.

For further information about this position, please contact Marisa Pittuck on 0417 831 655.

Closing date:
Wednesday, 22 May 2024 at 12 noon AWST (2pm AEST). No late or pro forma applications will be accepted.

 

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