If you’re starting your career in tourism and hospitality, or maybe just want to add a new skill to your repertoire, obtaining your Responsible Service of Alcohol (RSA) certificate will help make you employable in a wide range of roles, from working at a brewery to serving cocktails in a small bar. But when it comes to choosing a course, cheaper isn’t always better.
If you have searched online for a training provider, you may have been overwhelmed by the number of places you can do an RSA. This makes choosing the best option a little tricky.
Low-cost online RSA courses may seem appealing because of their price, but many offer little more than “tick-and-flick” content. They may provide a certificate quickly, but they often fail to prepare you for real-world scenarios, increase the risk of non-compliance, and can even affect your employability. In hospitality, knowing how to handle challenging situations safely and responsibly is critical — not something you want to learn the hard way.
Nationally accredited course
The Australian Hotels Association WA offers a nationally accredited RSA course designed by the industry, for the industry. This means the course has been developed with input from experienced publicans, venue managers and hospitality professionals, making it practical, relevant and immediately useful.
It is widely recognised by licensed venues and employers across WA as the best course to complete, because it is tailored to Western Australian law and the local hospitality environment.
The course is fully online, interactive and includes module assessments, short answer questions and a short audio recording simulating a refusal of service. This hands-on approach ensures you graduate with the skills and confidence to work responsibly in real venues.
Dedicated support
Unlike many online providers, the AHA also has a dedicated support team to answer your phone and email queries. Whether you need help with enrolment, the course content or assessment submissions, the team can support you every step of the way.
There’s also an RSA Bridging Course for anyone who has completed an accredited RSA in another state, ensuring you understand WA-specific laws and regulations.
Investing in a quality RSA course sets you up for success. It gives you confidence, protects you and the patrons you serve, and makes you more attractive to employers.
What is an RSA?
- Why you need it
RSA (Responsible Service of Alcohol) is mandatory for anyone involved in the sale, supply or service of alcohol in WA. - What it covers
Safe service practices, identifying intoxication, refusing service when necessary, and WA-specific liquor laws. - Outcome:
A nationally recognised RSA certificate that allows you to work in licensed venues across WA.