REGIONAL JOB-READY WORKSHOPS
Tourism Western Australia (TWA) is proud to partner with the Regional Chamber of Commerce and Industry WA (RCCIWA) to deliver the Regional Workforce Development Program for the tourism and hospitality industry in 2025–2026.
Now in its third year, the program will deliver 46 job-ready and upskilling workshops across nine regional locations in WA. Each workshop is tailored to local needs and designed to build workforce capability and capacity, supporting the sustainable growth of the visitor economy.
This initiative reflects the State Government’s strong commitment to workforce development in regional WA and to building a high-performing industry.
WHAT'S ON OFFER
Whether you’re looking to kickstart your career in the tourism and hospitality industry or take the next step in your career, these workshops provide tailored training and hands-on learning from industry experts to help you succeed.
Workshop focus areas:
Customer service excellence
Master the art of delivering exceptional guest experiences. Learn practical tips and techniques to exceed customer expectations and build loyalty.
Leadership and management training
Develop leadership skills that inspire and motivate. Gain insights into effective team management, communication and decision making.
Hospitality skills and best practice
Elevate your expertise with in-depth training on industry standards and best practices, helping you stand out in your role.
Career confidence
Build the self-assurance to take on new challenges. Learn practical skills from industry experts to implement.
WHO SHOULD ATTEND?
These workshops are open to everyone passionate about advancing in the tourism and hospitality industry, including:
Job seekers
If you’re considering a career in tourism and hospitality, these workshops will provide you with the skills and insights needed to get started.
Current employees
Already working in the industry? Take this opportunity to enhance your skills, broaden your knowledge and prepare for career progression.
FIND A WORKSHOP NEAR YOU
Explore the relevant chamber of commerce event pages, listed in alphabetical order below, to find a workshop being held near you. This page will be updated as new courses are added.
In Albany, a range of workshops are available (see below) — click to learn more.
- Local Leaders: supervisory skills for emerging managers in hospitality
- Stress Less: Navigate customer-facing roles with confidence and calm
- Best Foot Forward: Interview prep and practice
In Broome, the following workshops (see below) are available — click to learn more.
- Creating the Perfect Broome Experience: customer service excellence
- Leading the Way: Small team management for hospitality professionals
- Raise the Bar: Upskilling in wine, cocktail knowledge and presentation
- Coffee Craft: Basic barista skills
- Rescue Ready: Pool lifeguard and first-aid basics
- The Detail Difference: Housekeeping mastery workshop
- Beyond the Welcome: Guest experience management
In East Kimberley – Kununurra, the following workshops (see below) are available — click to learn more.
- Foundations of Hospitality: Customer service excellence
- The East Kimberley Experience: Customer service excellence
In Exmouth, the following workshops (see below) are available – click to learn more.
- Hospitality Essentials: Basic barista skills
- Hospitality Essentials: Barista refresher
- Hospitality Essentials: RSA
- Hospitality Essentials: Approved Managers
- Thriving in Small Dynamic Teams: Managerial skills for hospitality and tourism operators
In Kalgoorlie-Boulder, the following workshops (see below) are available – click to learn more.
- Approved Managers Course
- Tour Guide Know How: Learn the basics
- Certified First Aid Training for hospitality and tourism
- Certified Mental Health First Aid Training for hospitality and tourism
In Margaret River & Busselton, a range of workshops (see below) is available — click to learn more.
- Wine Basics and Customer Service (Margaret River)
- Regional Ambassador Volunteer Training (Busselton)
- Enhancing the Visitor Experience (Margaret River)
- Frontline Leadership in Hospitality (Margaret River)
- CPR Training for Hospitality & Tourism (Margaret River)
In Onslow, the following workshops (see below) are available – click to learn more.
- Comprehensive First Aid for hospitality and tourism
- Hospitality Leadership Development
- Tourism and Hospitality Industry Job Connect Event
In the Wheatbelt, the following workshops (see below) are available — click to learn more.
- Short Course Barista & Essential Skills
- Raise the Bar: Upskilling in cocktail and beverage service
- Certified First Aid Training for hospitality and tourism
- Approved Managers Course
- Avon Valley Tourism Taster: students session
- Avon Valley Tourism Taster: adults session
READY TO ELEVATE YOUR CAREER?
For the latest updates on workshop schedules and topics, please keep returning to this page or subscribe to our newsletter by registering as a jobseeker or registering as an employer.