General Manager

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At the Kalgoorlie Boulder Visitor Centre, we pride ourselves on being a progressive, innovative, and forward-thinking organization with an unwavering commitment to delivering first-class visitor services. Our mission is to encourage visitors to explore the rich tapestry of experiences that the Goldfields has to offer.

Key Responsibilities:

As our General Manager, you will play a pivotal role in driving growth, enhancing visitor experiences, and ensuring the sustainability of our centre. Your responsibilities will include:

Dynamic Leadership: Lead our energetic team towards excellence, fostering a culture of creativity, collaboration, and passion for showcasing the wonders of the Goldfields.

Strategic Partnerships: Build and maintain strategic alliances with tourism businesses, inbound operators, wholesalers, and other stakeholders to maximize the marketing and distribution of the city’s tourism product.

Visitor Engagement: Increase visitation by implementing innovative strategies and leveraging your expertise in both tourism and merchandise sales to exceed annual sales targets.

Stakeholder Collaboration: Work closely with a board of experienced professionals, providing them with timely reports, administration support, and ensuring effective communication to drive continuous improvement.

Compliance and Governance: Oversee all legislative and statutory obligations, ensuring the Visitor Centre operates in accordance with best practice policies and procedures.

Financial Management: Demonstrate proficiency in budget preparation, financial reporting, and contribute to the overall financial success of the organization.

Qualifications and Experience:

– Proven experience in a senior leadership role within the tourism industry.
– Strong knowledge of tourism operations, merchandise sales, and strategic planning.
– Exceptional communication and collaboration skills.
– Demonstrated ability to drive growth and meet sales targets.
Perks of the Role:

– Work in a dynamic and fun environment.
– Be part of a forward-thinking organization.
– Contribute to the growth and success of a unique destination.

If you are a passionate and experienced leader ready to take on this exciting opportunity, send your resume and cover letter to [email protected].  Join us on this adventure and be a key player in shaping the future of tourism in the Goldfields region! Applications close 24 March 2024.

The Kalgoorlie Boulder Visitor Centre is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

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