Position Overview:
We are seeking a dynamic and experienced Driver Guide (multilingual) to lead small group tours across the stunning landscapes of Western Australia. As a Driver Guide, you will be responsible for not only safely navigating the roads but also creating an immersive and memorable experience for our guests. This role requires a combination of excellent driving skills, in-depth knowledge of Western Australia’s attractions, and outstanding customer service.
Key Responsibilities:
1. Tour Operations:
- Safely operate company vehicles, ensuring the comfort and safety of passengers.
- Plan and execute daily itineraries, making adjustments as needed to accommodate group interests and unforeseen circumstances
2. Guiding and Interpretation:
- Provide engaging and informative commentary about the history, culture, and natural features of Western Australia
- Facilitate group discussions, answering questions, and fostering a positive and interactive experience
3. Customer Service:
- Create a welcoming and inclusive environment for passengers, ensuring their needs and expectations are met
- Assist with luggage handling, hotel check-ins, and other logistical aspects of the tour
4. Logistics and Maintenace:
- Conduct pre-trip vehicle inspections and ensure all safety protocols are adhered to
- Coordinate with support staff to manage logistics, including accommodation arrangements and meal stops.
5. Emergency Response:
- Be prepared to handle emergency situations, including vehicle breakdowns or medical incidents, by following established protocols and ensuring passenger safety
Requirements:
- Fluency in German and English
- In-depth knowledge of Western Australia’s geography, history, and attractions
- Strong communication and interpersonal skills
- Proven experience as a driver guide or in a similar role
- Familiarity with small group dynamics and customer-focused service
- Ability to adapt to changing circumstances and unexpected challenges
- Valid LR-B driver’s license with a clean driving record and passenger transport drivers (PTD) authorisation
- Holder of a valid HLTAID011 Provide First Aid certificate
- Enthusiasm for sharing the beauty and uniqueness of Western Australia with visitors
Benefits:
- Competitive salary and performance-based incentives
- Opportunities for professional development and training
- Experience the satisfaction of providing guests with unforgettable travel experiences
- Employee discounts on travel packages and related services
How to Apply:
If you are a person with a passion for storytelling and showcasing the best of Western Australia, we invite you to apply for this exciting opportunity to be an integral part of our small group touring team.
WA NT Tours is an equal opportunity employer. We encourage candidates from all backgrounds to apply.
Join us on the journey to redefine travel experiences in Western Australia!
