** Broome Chamber of Commerce is promoting this job on behalf of its members as part of the Tourism and Hospitality Job Readiness Program **
The qualified Coxswain Deckhand Guiding role plays an integral role on all our charters, responsible for maintaining company assets, guest liaison, providing sound knowledge and excellent guiding capabilities on all excursions, as well as providing assistance and support to the Vessel Master and crew.
GUIDING
Being part of our team you will need to share the same passion and enthusiasm to explore the Kimberley and to learn more about this remote region. Extensive knowledge and excellent guiding capabilities are required along with the drive to want to learn more and enhance the guests experience.
Training manuals are available for help with Kimberley history, geology, rock art, flora, fauna and more. We also have an onboard reference library to assist you with gaining knowledge and a knowledgeable Naturalist as mentor. Please find below a detailed description of our guiding requirements:
Liaise with guests about the difficulty of each excursion
Show leadership, interest and passion in all guiding activities
Ensure comfort and safety when guiding of all persons is maintained at very high standards. This includes driving tenders safely, offering assistance as required as well as directing where to place feet/hands.
Assistance with guests physical needs
Provide guests with knowledge about the Kimberley history, flora & fauna, wildlife, rock art & places of interest
Leading walks, excellent communication skills for presentations/talks on various topics of interest
Water bottles to be filled and taken on each excursion
First Aid backpack, radios and satellite phone to be taken on every excursion
Teach guests how to fish
Maintaining company equipment to a high standard
Watch keeping and log book record requirements
Refit requirements during December and January (Fremantle based)
ESSENTIAL SKILLS
Current open Coxswains Grade 1 certification (copy of card required)
Senior First Aid certificate
Minimum 2 years experience in a customer service/hospitality position
Excellent interpersonal skills
Organisation and time management
Ability to work in a team environment
Police clearance
DESIRABLE SKILLS
Previous experience in the Kimberley tourism industry would be advantageous but not essential
MED2
Knowledge of the Kimberley region
Previous Jet boat driving experience
Previous vessel refit work experience
