Novotel Perth Murray Street, part of Accor, is seeking a dynamic and experienced Food and Beverage Duty Manager to oversee operations of multiple outlets, including Breakfast, Gather & Trade Cafe, and Conference & Events. Reporting to the Director of Food & Beverage, the ideal candidate will have a passion for delivering exceptional guest experiences, a keen eye for detail, and strong leadership skills.
Breakfast:
- Supervise and manage the daily operations of the breakfast service ensuring high-quality food and beverage offerings, adhering to Novotel’s standards.
- Monitor and maintain breakfast service efficiency, addressing any issues promptly.
- Collaborate with the culinary team to develop and update breakfast menus.
Gather & Trade: Visit us on insta @gathertrade
- Oversee the day-to-day operations of our café, Gather & Trade.
- Develop and implement strategies to enhance the cafe’s profitability and guest satisfaction.
- Ensure a welcoming and customer-friendly environment.
- Monitor inventory levels and coordinate with suppliers for timely replenishment.
Conference & Events:
- Manage the operational planning and execution of conferences, meetings, and events.
- Collaborate with the sales team to understand client requirements and expectations.
- Ensure seamless coordination between the kitchen, service staff, and event organizers.
- Uphold high standards of service during events, exceeding guest expectations.
You will also be responsible for:
- Recruit, train, and develop a high-performing team.
- Foster a positive and collaborative work environment.
- Conduct regular training sessions to enhance team skills.
- Monitor employee performance and provide constructive feedback.
- Implement cost control measures to optimize profitability.
- Monitor sales and financial performance regularly, taking corrective actions as needed.
- Ensure exceptional guest experiences through consistent service excellence.
- Handle guest feedback and implement improvements as necessary.
- Foster a culture of guest-centric service among the team.
You will need:
- Proven experience in a similar role within the food and beverage industry.
- Strong leadership and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Knowledge of industry trends and a passion for food and hospitality.
- Familiarity with point-of-sale systems and other relevant technologies.
If you are a dynamic professional with a passion for the hospitality industry and a track record of successful outlet management, we invite you to apply for this exciting opportunity at @novotelperthmurrayst. Join our team and contribute to creating memorable guest experiences in the heart of Perth.
